Privacy Policy

Horton Technical ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or otherwise interact with us.

By using our website or engaging our services, you consent to the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

We may collect the following types of information:

Personal Information You Provide

• Name, email address, phone number, and mailing address when you fill out a contact form or request a quote
• Property details relevant to security system or smart home installation
• Payment information when you purchase our services
• Communications you send to us, including emails and messages through our website

Information Collected Automatically

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 6)

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To schedule appointments and deliver our services
• To process payments and maintain transaction records
• To send service-related communications, such as appointment confirmations and follow-ups
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in the following circumstances:

• Service providers: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, scheduling tools), subject to their own privacy policies
• Legal requirements: When required by law, regulation, or legal process
• Business protection: To protect the rights, safety, or property of Horton Technical, our customers, or others
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to affected individuals

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, and limited access controls.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections.

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website.

We use cookies for:

• Essential functionality: To enable core website features such as form submissions
• Analytics: To understand how visitors interact with our website so we can improve it

You can control cookies through your browser settings. Disabling cookies may limit certain features of our website.

Our website may contain links to third-party websites, such as product manufacturers (Ring, Blink, TP-Link, Reolink) or partner organizations. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Last updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: