Frequently Asked Questions
Find answers to common questions about our services, pricing, and support.
general
What does Horton Technical do?
Horton Technical provides professional home security, smart home automation, business security, CCTV installation, website design and development, and technical consulting services. We serve residential and commercial clients throughout Moore County, NC and the surrounding areas.
What areas do you serve?
Our primary service area is Moore County, NC, including Southern Pines, Pinehurst, Aberdeen, and surrounding communities. We also offer extended service to Sanford, Fayetteville, Cary, Rockingham, and Asheboro for an additional travel fee.
Contact us to confirm availability in your specific location.
How do I get started?
Getting started is simple. Visit our Contact page or call us directly to schedule a free consultation. We will discuss your needs, walk through your property or project requirements, and provide a detailed quote with no obligation.
Do you offer free estimates?
Yes, we provide free on-site estimates for all security and smart home installation projects within our primary service area. For extended service areas, a small travel fee may apply. Website and consulting projects receive free initial consultations via phone or video call.
services
What home security systems do you install?
We install and configure complete home security systems from leading brands including Ring, Blink, and TP-Link Tapo. Our packages range from basic starter kits with door and window sensors to comprehensive whole-home systems with motion detectors, keypads, and professional monitoring integration.
Every installation includes system setup, device pairing, app configuration, and a full walkthrough so you know exactly how to use your new system.
What smart home automation services do you offer?
Our home automation services include smart lighting control, smart locks, thermostats, voice assistant integration (Alexa, Google Home), automated routines, and whole-home device ecosystems. We can integrate devices across multiple platforms into a single, easy-to-use setup.
Whether you want to start with a few smart bulbs or automate your entire home, we will design a system that fits your lifestyle and budget.
Do you install CCTV camera systems?
Yes. We install professional-grade CCTV systems using Reolink PoE (Power over Ethernet) camera systems. Our standard package includes a 16-channel NVR with up to 8 wired outdoor cameras, providing 24/7 recording, remote viewing via smartphone, and motion-activated alerts.
We handle everything from planning camera placement to running cables and configuring remote access on your devices.
Do you offer business security solutions?
Absolutely. We provide commercial-grade security systems for offices, retail spaces, warehouses, and other business properties. Our business solutions include access control, multi-camera CCTV setups, intrusion detection, and integration with existing building management systems.
We understand that business security needs differ from residential, and we will work with you to design a system that protects your assets, employees, and customers.
Do you build websites?
Yes. We offer professional website design and development for small businesses and service providers. Our sites are built with modern frameworks, are fully mobile-responsive, SEO-optimized, and include a content management system so you can easily update your own content.
We also provide ongoing website management, hosting, and SEO services to keep your site performing at its best.
What is your technical consulting service?
Our technical consulting service helps homeowners and small businesses make informed technology decisions. Whether you need advice on choosing a security system, planning a network upgrade, selecting smart home devices, or evaluating software solutions, we provide objective, vendor-neutral guidance.
Consultations can be conducted on-site, over the phone, or via video call.
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